Kay Jewelers

Opinions

• The eagles nest !

  Mar, 16 2018
  ★ ☆ ☆ ☆ ☆
  It was a beautiful day!! I was in a great mood despite my jewel falling out of my ring!! While walking in there were two workers and no customer I walked straight over to them one of the workers was on the phone the other on the computer!!! It took literally 5 minutes before even being greeted!! Mind you I wasn't looking at jewelry I was solely in there to get ring fixed!! So finally i was greeted with a grumpy face as if I was bothering them.I explain to her what had happened to my ring!! After that she looked up my account, I then ask if she can throw away something for me!the trash was as big as my hand and I'm pretty petite!! She then replied with an (what the h*** face) "we don't have a big garbage" so I said ok!! Since I didn't get my ring service within that year the warranty that was bought didn't count! The worker explains with the most un friendly it's your fault face!! I felt pretty horrible as I left with my broken Mother's Day gift my husband got me last year!! The worst experience ever!! Will drive to loyld center mall before I drive 5 minutes to this location!!

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